The Legal Bits

Delivery Information

 

We Dispatch Worldwide

 

BREXIT UPDATE - Due to the new rules that came into effect Jan 1 2021, orders sent internationally within the EU may incur additional customs, duties or handling fees. Please note that these fees will differ for each country, so we reccommend familiarising yourself with them before placing your order. These fees are unfortunately out of control and are not covered by our shipping charges.

 

We aim to dispatch all orders withing 24 - 48 hours, excluding bank holidays and weekends.

Please note that if you are in a hurry to receive your items or are sending them to a friend with haste you can opt for one of our faster delivery services, however please refer to the chart below for estimated delivery times and costs.


Orders for wholesale and retail over £100 will be dispatched via courier. Please refer to the chart below for estimated delivery times.


All orders under £100 will be dispatched via First Class Royal Mail. Unfortunately, we cannot provide tracking information for all orders dispatched via Royal Mail. Delivery normally takes anywhere between 1 - 5 working days to arrive UK mainland, however please allow additional time during the festive period for your order to arrive. 


We dispatch worldwide. Delivery can take between 5 – 25 working days, depending on the size of your order and your location. Please refer to the chart below for a more detailed estimation of cost and delivery times.


Although we make every effort to ensure your products are delivered within the designated timescale unfortunately we cannot guarantee that this will not be affected by unforeseen circumstances by our delivery partners. In these circumstances, we are unable to refund delivery charges.

Please check our returns policy if you need to make a return.

For prices, please see the postage chart below. If your area isn’t included, please contact us and we can get a postage quote to you.

 

Retail Orders

Country Standard Delivery Delivery Time (Business Days) Express Delivery Delivery Time (Business Days)
United Kingdom (Mainland) FREE (First Class Royal Mail) 1 – 3 days £5.50 – Next Day
£20.00 – Saturday Delivery 
Next Day (Must be ordered by 11am for next day delivery eligbility)
Channel Isles, Isle of Man & Scilly Isles, Scottish Islands & Highlands £1.95 (First Class Royal Mail) 3 – 5 days* £10.50 2 Days
Europe – Falklands, France, Spain, Belgium, Denmark, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Sweden £6.50 15 - 20 days £35.00 5 - 7 days
Europe – Albania, Austria, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Latvia, Lithuania, Malta, Monaco, Montenegro, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland, Turkey, Ukraine £6.50 15 – 20 days £35.00 5 – 7 days
United States, Canada, Australia, New Zealand & Iceland £6.50 15 – 20 days £45.00 7 - 10 days
Japan, Malaysia, Singapore, South Korea £9.50 15 – 20 days £55.00 7 – 10 days



Please note that the above delivery times may vary at busy times of year, such as Christmas. We aim to get your orders to you as quickly as possible, however the above time frames are an estimation and not guaranteed.

 

 

Wholesale Orders

Country Wholesale Orders
£0 - £100
Delivery Time
(Business Days)
Wholesale Orders
£100 - £300
Wholesale Orders
£300 - £1000
Wholesale Orders
£1000 - £3000
Wholesale Orders
£3000 +
Delivery Time
(Business Days)
United Kingdom (Mainland) £5.50 (First Class Royal Mail) 3 – 5 days £8.50 (Courier)  FREE (Courier) FREE (Courier)  FREE (Courier) 3 - 5 days
Isle of Man & Scilly Isles, Scottish Islands & Highlands £5.50 (First Class Royal Mail) 3 – 5 days* £8.50 (Courier)  FREE (Courier) FREE (Courier)  FREE (Courier) 5 - 7 days
Europe – Channel Islands, Falklands, France, Spain, Belgium, Denmark, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Sweden £18.00 10 - 15 days £35.00 £120  £280 Please contact for price – this will depend on weight 5 - 10 days
Europe – Albania, Austria, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Georgia, Gibraltar,r Greece, Greenland, Hungary, Latvia, Lithuania, Malta, Monaco, Montenegro, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland, Turkey, Ukraine £18.00 10 – 15 days £35.00 £120 £280 Please contact for price – this will depend on weight 5 – 10 days
USA & Canada £25.00 15 – 20 days £55.00 £120 £280 Please contact for price – this will depend on weight 5 - 10 days
Australia, New Zealand & Iceland £65.00 10 - 15 days £85.00 £120 £280 Please contact for price – this will depend on weight 10 - 15 days
Japan, Malaysia, Singapore, South Korea £65.00 15 - 20 days £85.00 £120 £280 Please contact for price – this will depend on weight 10 – 15 days