The Legal Bits
Privacy Policy
Our commitment to privacy
This privacy statement explains how Felt so good collects information from you via the website or in any manner expressly described in the privacy statement and how this information is then used.
When you provide us with your personal data you consent to us processing all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions, comments or concerns about how we handle your personal information, please contact us.
Giving information for other people
When you give us information about another person, the other person must have agreed to let us process all their personal data; and you receive any data protection notices for them. When you send information for someone else, you are confirming that you have told them : which data they must give; which information is voluntary; and how they can access and, if necessary, correct the data we hold about them.
How we use the information we collect
We use your personal information: to answer your queries or complaints; to deliver our services to carry out administration; to improve the quality of services; for obtaining any relevant professional advice; as may be required by law or in connection with legal proceedings (including where we intend to take legal proceedings), or as may be necessary to establish, exercise or defend our legal rights.
Third parties and sponsors
We do not pass on any of your personal information to Third parties unless it is required by law or it becomes necessary to proceed with Legal actions.
Keeping you informed
We will use your information to send you regular updates about : our services and products; additions to the website; and specific activities such as competitions. If at any time, you change your mind about receiving updates, you can unsubscribe from any Newsletter that is sent to your email or alternatively contact us. If you are simply requesting updates then please register on the left hand side of the website.
Protecting your personal information
We have security measures in place to make sure any personal information we collect is secure. Any personal data is sent over an encrypted secure sockets layer (SSL) protocol connection certified by Rapid SSL. Your account is protected and all information is stored on a secure server, which only a limited number of employees and sub-contractors can access. Your password is held by a third party in an encrypted format, so there are no employees at Felt so good that have access to this information. If you think someone else knows your password, or is using it, tell us immediately and change your password using the “change my password” option under “your details” on the website. Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.
Keeping your personal data
We keep personal data: for as long as is necessary to fulfil the purposes we collected it for; as required by law; or to enforce or defend legal claims.
Cookies and other technologies
Cookies are small text files which are sent to your browser by a web server and stored on your personal computer’s hard disk. We use cookies on our site to : cut down the number of times you have to type in data; record the success of advertising, to target advertising and to track visitor usage; track responses to regular customer surveys and to make sure you don’t see the same survey more than once; and check the compatibility of your system with some of our services The cookies used on the website do not collect your personal information. You can disable cookies but if you do, you may not be able to use certain features on our site and you may need to enter your password more frequently. If you want to know how to remove cookies from your browser, go to the ‘All About Cookies’ website. In general, we use third parties to conduct online surveys on our behalf. We do not issue the cookies used in these online surveys and these cookies may require your browser to connect to sites that are not run by us. You can find out more about the cookies used in online surveys conducted on our behalf by clicking through to the website of the third party that is conducting the online survey.
Links
Our website contains links to other websites. We are not responsible for the privacy policies of other sites and we advise you to read the privacy statement of every website that collects personal information from you.
