Legal notice

Legal Notice

Effective Date: 20th May 2026

Welcome to the Felt So Good Ltd website (the “Website”). This Legal Notice governs your use of our Shopify store and related services. By accessing or using this Website, you agree to comply with and be bound by the terms set out below.

1. Company Information

This Website is operated by:

Felt So Good Ltd
Registered in England and Wales
Company Number: 8119874
Registered Office: 23 Malmesbury Road, Kingsditch Trading Estate, Cheltenham, GL51 9PL, UK
Email: sales@feltsogood.co.uk
Website: www.feltsogood.co.uk

If you have any questions regarding this Legal Notice, please contact us using the details above.

2. Website Use

You may use this Website only for lawful purposes. You agree not to:

  • Use the Website in any way that breaches applicable local, national, or international law or regulation;
  • Attempt to gain unauthorised access to the Website, servers, or databases;
  • Transmit or upload malicious software, viruses, or harmful code;
  • Use the Website for fraudulent or misleading purposes.

We reserve the right to suspend or terminate access to the Website if we believe these terms have been breached.

3. Product Information

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However:

  • Colours may vary slightly due to screen settings and the handmade nature of our products;
  • Product dimensions and specifications may contain minor variations;
  • We reserve the right to amend prices, descriptions, or discontinue products at any time without notice.

Nothing on this Website constitutes a binding offer until your order has been accepted and confirmed.

4. Intellectual Property

All content on this Website, including but not limited to:

  • Logos;
  • Product photography;
  • Text and descriptions;
  • Graphics and branding;
  • Website design;
  • Videos and downloadable materials;

is owned by or licensed to Felt So Good Ltd and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any Website content without prior written permission.

5. Orders and Payment

All orders are subject to availability and acceptance.

We reserve the right to:

  • Refuse or cancel any order;
  • Limit quantities purchased;
  • Request additional verification before accepting an order.

Payments are processed securely through Shopify and approved payment providers. We do not store full payment card details.

6. Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

Felt So Good Ltd is not liable for delays caused by:

  • Courier services;
  • Customs processing;
  • Adverse weather;
  • Events outside our reasonable control.

Customers are responsible for ensuring delivery details are accurate at the time of purchase.

7. Returns and Consumer Rights

Nothing in this Legal Notice affects your statutory rights under UK consumer law.

Please refer to our separate:

  • Returns Policy;
  • Refund Policy;
  • Shipping Policy;
  • Privacy Policy;

for further information.

8. Limitation of Liability

To the fullest extent permitted by law, Felt So Good Ltd shall not be liable for:

  • Indirect or consequential loss;
  • Loss of profits, sales, or business opportunities;
  • Data loss;
  • Website interruptions or technical errors.

Nothing in this Legal Notice excludes liability for:

  • Fraud or fraudulent misrepresentation;
  • Death or personal injury caused by negligence;
  • Any liability that cannot legally be excluded under English law.

9. Third-Party Links

This Website may contain links to third-party websites or services. These links are provided for convenience only.

Felt So Good Ltd has no control over and accepts no responsibility for third-party content, policies, or practices.

10. Privacy and Cookies

Your use of this Website is also governed by our Privacy Policy and Cookie Policy.

By using this Website, you consent to the collection and use of information in accordance with those policies.

11. Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time.

Changes will take effect immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the updated terms.

12. Governing Law

This Legal Notice and any disputes arising from the use of this Website shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about this Legal Notice, please contact:

Felt So Good Ltd
Email: sales@feltsogood.co.uk